Sparkle Solutions >Sparkle Difference

Collaboration, Communication and Commitment

Why Partner with Sparkle Solutions?

We embrace the synergy and importance of what we at Sparkle Solutions have come to call
the 3 C's for Success.

Sparkle Solutions Critical Success Factors

Collaboration

True Partnership - We deliver value by listening to our clients and aligning the appropriate services to the specific cleaning requirements.
People - Our Team Members have an intensity to win for our clients and their facilities.
Team Approach ? The basis of a successful partnership is to ensure that Sparkle Solutions and you the client are working together to achieve your specific Facility Goals and Objectives in order to ensure a safe, clean and successful facility.
Operational Efficiency - We help our clients focus on their core competencies while reducing operating costs throughout the organization.

Communication

Quality People - Sparkle Solutions understands that empowered motivated people drive processes and quality.
The Three P?s - Policy, Procedure and Protocol are the guidelines and foundation for Sparkle Solutions commitment to effective communication with our clients. Continuous application of these practices ensures we are exceeding expectations.
Application of Best Practices ? Sparkle Solutions prides itself as being a building maintenance consultant and sharing with our clients Best Practices from other engagements that have resulted in a win win for all teams. Leverage expertise and knowledgebase.
Quality Control - Account Reviews with clients to ensure appropriate feedback of performance is provided in order to maintain a satisfied and content customer and relationship.

RESPONSIVENESS ? ACCOUNTABILITY - PROBLEM-SOLVING

Commitment to Quality

Continuous Quality Control

Begins with initial walk thru to better understand unique client requirements.
Log Book to document services and evaluation for continued satisfaction.
Customized Account Reviews with client to measure performance and assure expectations are exceeded.
Client evaluation forms.
Routine Site Visits and Inspections
Commitment to Safety through:
1. Distribution of Material Safety Data Sheets customized to each facility
2. OSHA Compliance
3. Green Cleaning
Continuous Training & Development for Sparkle Solution Team Members.

A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty - Sir Winston Churchill

In-house vs. Outsourcing
Survey finds in-house cleaning costs more
Debate continues as new study of facility managers finds in-house cleaning costs 25 percent more than out-sourcing.